Reservations FAQs

Q: When can I start making reservations?
A: We will begin accepting reservations for the 2010 camping season on March 15, 2010.

Q: How will the online reservations system work?
A: You first select the dates you would like to camp. Then you are shown which sites are available for those days. You then select one site (only one at a time unfortunately) and then enter in your address and credit card information. Once you submit that and the credit card is confirmed, then the site is marked as unavailable. You will receive an automated email shortly with your confirmation information on it.

Q: Can I call to make reservations?
A: Please call only if you are making a reservation for multiple sites in one session, or are looking for a group (3 or more sites) or nonprofit discount. You may of course call if you don’t have access to the online system, or if you have questions. The system that the staff will use to take reservations on the phone is the same one that is available online, so calling instead of going on online will not give any added advantage.
 
Q: Do I have to pay with a credit card online?
A: Yes. The system won’t allow bookings without a credit card. If you would prefer to send a check or to process your card over the phone rather than online, you may call the campground at 978.249.4957.
 
Q: Can I make a reservation by leaving a voicemail?
A: No, we can only take reservations either online or by phone in person. We will return messages in the order we receive them, but it may not be on the day the message is left.
 
Q: What if someone makes reservations at the same time for the same site?
A: Unfortunately, it is possible to choose a site that is indicated as available only to find out that someone else has gotten to it quicker after you’ve entered in all of your information. This can happen because the availability calendar only changes after a credit card has been processed, not when someone chooses the site. So the person whose card was not processed will get a message indicating that they were not able to secure that site, and unfortunately they will have to choose another site and re-enter their information.
 
Q: How will members be able to get their discount online?
A: Click here to enter your membership number. We will then provide you with the membership discount code.

Q: Can I drive to Tully Lake to make reservations?
A: With the system online, everyone will have access to the same system the staff does, so you won’t get in the system any faster by visiting us in person. We may also be taking reservations from a different location.
 
Q: Why can’t members reserve campsites early?
A: Because we lease Tully Lake Campground from the U.S. Army Corps of Engineers, our policies have to follow certain criteria. Their anti-discrimination policies prohibit us from allowing particular groups exclusive rights to accessing the property, which early reservations for members would effectively do.
 
Q: What is the best way to guarantee that I will get a site?
A: If your plans are flexible, choose a weekday stay: you are more likely to get the site of your choice midweek, especially in June and July. If you are making weekend plans, have a first, second, and third choice in mind. If you’ve stayed before, then consider trying a different site from the one you may be used to. Each site is unique.