Reservations FAQs

Q: When can I start making reservations?
A: Monday, March 7 at 9AM we will open reservations for camping May 14 – June 26, and on March 14 we will open reservations for July 7 - 31. On March 21 we will open for the rest of the season. Here is where you can go online to reserve your campsite for the 2011 camping season.

Q: How can I reserve multiple sites?
A: The online system does not allow us to book more than one specific site at a time. We could set it up to book multiple sites, but you would not be able to choose your sites, only whether they were waterfront or inland, not whether or not they are next to each other. You may call anytime after the opening days and if online traffic is not much we can book multiple sites for you over the phone. One strategy to get multiple sites is to open up several browser windows, or work off of several computers at the same time. If you do have a large group with special time constraints, please send along an email explaining your needs and we may be able to put you in our group sites 26A-C.

Q: Why does it show that a site is available, and then after I submit my info, it says it’s been taken?
A: The site is taken out of circulation at the moment you switch TO the page where you enter your credit card information. There is one page in between when you select your site and when you enter your info, and during the few seconds you might spend on that middle page, it is possible for someone else to reserve that site. And unfortunately, the system doesn’t let you know your site had just been taken until AFTER you submit your info. The software company has not found a way around this yet.

Q: What is the best way to guarantee that I will get a site?
A: If your plans are flexible, choose a weekday stay: you are more likely to get the site of your choice midweek, especially in June and July. If you are making weekend plans, have a first, second, and third choice in mind. If you’ve stayed before, then consider trying a different site from the one you may be used to. Each site is unique.

Q: Can I call to make reservations?
A: Unfortunately if we take reservations over the phone at the same time hundreds of people are online, it creates a situation that allows for double booking, that the software company has yet to figure out. So for now we cannot take reservations over the phone during the initial reservations rush each opening day. You may of course call if you don’t have access to the internet and we can enter it your information via our own internet for you. If you have questions about sites or camping in general you are welcome to call or email as well, and we will get back to you within the day.
 
Q: Can I make a reservation by leaving a voicemail?
A: No, we can only take reservations either online or by phone. We will return messages in the order we receive them, but it may not be on the day the message is left.

Q: How will members be able to get their discount online?
A: Click here to enter your membership number – we will then provide you with the membership discount code. There will be a place to enter your Promo Code when you are making your reservations.

Q: Can I drive to Tully Lake to make reservations?
A: With the system online, everyone will have access to the same system the staff does so it won’t get you in the system any faster. We may also be taking reservations from a different location.
 
Q: Why can’t members reserve campsites early?
A: Because we don’t own the campground, we are leasing it from the U.S. Army Corps of Engineers, our policies have to follow certain criteria. Their anti-discrimination policies prohibit us from allowing particular groups exclusive rights to accessing the property, which early reservations for members would effectively do.

Q: Do I have to pay with a credit card online?
A: Yes, the system won’t allow bookings without a credit card. If you want to send a check, or process your card over the phone rather than online, you may call the campground at 978.249.4957 to make reservations.